All Systems Operational
AS209097 Operational
NetSyst Operational
Datacenters Operational
SBE1 Operational
NXN1 Operational
NXN2 Operational
VNX1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - Le PBO a été refait, les valeurs de pertes sont de nouveau conformes. L’incident est clos.



The PBO has been rebuilt, and the loss values are back to normal. The incident is closed.

Sep 25, 20:22 CEST
Identified - Lors d'une opération de déploiement de fibres optiques, un prestataire (Sogetrel) a fortement détérioré un Point de Branchement Optique (PBO) souterrain sur lequel nous sommes présent.

Sur place, nous attendons l'arrivée d'Eiffage, prestataire du SIEA en charge de nos fibres optiques. Une intervention consistant le remplacement de ce PBO va être nécessaire. Nos fibres sont pour le moment dégradées mais restent néanmoins opérationelles.

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During a fiber optic deployment operation, a service provider (Sogetrel) seriously damaged an underground Optical Connection Point (OCP) on which we are connected.

We're awaiting the arrival of Eiffage, the service provider of SIEA in charge of our optical fibers. An technical intervention consisting in the replacement of this OCP will be necessary. For now, our fibers are damaget but remain fully operational.

Sep 25, 16:50 CEST
Investigating - Deux de nos fibres optiques noires, servant d'interconnexion avec le datacenter Nexeren depuis SBE et VNX ont subies une dégradation, à environ 500m du datacenter Nexeren.

Nous observons plusieurs dB de perte, passées de -12dB à -21dB, nos fibres restent néanmoins fonctionnelles malgré une coupure de quelques minutes entre 15h02 et 15h06.

Nous tentons actuellement d'identifier l'origine du problème.

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Two of our dark optical fibers, used to interconnect with the Nexeren datacenter from SBE and VNX, have suffered a degradation, about 500m from the Nexeren datacenter.

We are observing several dB of loss, from -12dB to -21dB, but our fibers remain functional despite an interruption of a few minutes between 3:02PM and 3:06PM.

We are currently trying to identify the source of the issue.

Sep 25, 15:44 CEST
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.